Customer Testimonials

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Google May 10, 2025

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Google May 8, 2025

The best thing I ever purchase

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Google May 7, 2025

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Google Apr 28, 2025

We went in for an oil change in my Ram pickup as we always do. Everyone is always friendly, greet us my name. The service is fast, they always update us on progress of anything we have done.

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Google Apr 26, 2025

Extremely nice people quick service and great mechanics

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Google Apr 23, 2025

I was sent an email supposedly with a questionnaire in it but it was not there. The two ladies working the service desk was a 10! Polite ,worked with me for what I needed and they got it. Service was great for what I had to have done. They are top notch!! Thanks Ladies!!!

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Google Apr 23, 2025

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Google Apr 14, 2025

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Google Mar 21, 2025

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Google Mar 8, 2025

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DealerRater Mar 1, 2025

Customer service is the worst! They improperly installed a part, resulting in another dealership repairing it correctly for $1900. Then after several presentations of a letter of intent for a refund of the original cost plus the additional repair, I finally received a call(after leaving several voice messages) from Dave Yoho ,service manager, who proceeded to call me “deceitful” and was told “you just want your money back.” Told me the other dealership was wrong and they fixed the problem.They sure did not. They wanted to replace the heater core which wasn’t the problem. After paying over $800 to ... Read More

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Google Feb 26, 2025

Terrific salesman Jack White and Brad finance guy

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Google Feb 22, 2025

The experience has been very good each time we have put our Jeep in for service.

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Google Jan 9, 2025

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Google Jan 4, 2025

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Google Dec 17, 2024

This establishment repaired 3 of our families vehicles. Vehicles were each repaired to perfection and were clean when we picked them up. Very pleased. Thank you

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Google Dec 4, 2024

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Google Oct 26, 2024

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Google Oct 24, 2024

I was on vacation and my Ram 3500 check engine light came on. They were able to fit me in and resolve my issue so I could drive back home.

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Google Oct 18, 2024

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Google Oct 18, 2024

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Google Oct 16, 2024

The experience was easy and relaxing in waiting room and was completed in 45 minutes

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Google Oct 8, 2024

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Google Aug 29, 2024

Jordan in sales and Gus in finance are great to work with as they go out of their way to create a pleasant experience for buyers. The team was patient with my choosing a vehicle with all of the features that I wanted and worked like crazy to locate and move a vehicle in for me overnight. I’m a proud owner of a new 2024 Jeep Gladiator. Thanks to all involved! Go check them out!

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Google Aug 22, 2024

Mike and Kristie in the service dept provided excellent customer service. I was in and out quickly and back on the road.

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Google Aug 21, 2024

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Google Aug 15, 2024

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Google Aug 12, 2024

The most helpful and friendly folks to deal with. I have been a customer since 2006 and will always return for my Jeep purchases.

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Google Aug 9, 2024

Over the years iv bought new vehicles from places I won’t name but Customer service and sales at Straub in Glendale Wav were excellent they worked as a team to get me best deal and rates possible Sales manager Brad is highly recommend when checking Straub out for your next purchase you won’t be disappointed……………..

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Google Aug 7, 2024

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Google Aug 4, 2024

Did a great job on keeping us informed as my son was 4 hours from home . Got truck done as soon as parts arrived .. great job!!!

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Google Jul 4, 2024

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Google Jun 22, 2024

Very courteous and knowledgeable staff and excellent selection of cars from their many stores They even offer insurance services in house, excellent idea.

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Google Jun 16, 2024

Andrew the sale guys was great and also the financial department was great also

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Google Jun 9, 2024

All staff that we interacted with were very helpful and polite. We intended to just test drove a few vehicles. Instead, my wife left with her dream car. 10/10 would recommend.

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Google Jun 4, 2024

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Google Jun 4, 2024

Straub Chrysler Dodge Jeep Ram were all amazing during the entire process. They made sure we found exactly what we were looking for and treated us with respect. I highly recommend them for your next vehicle purchase.

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Google May 17, 2024

Service is quick and pain free. Everyone is very friendly.

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Google May 1, 2024

Straub is a great dealership! guss and jordan are very professional associates and sure know how to treat veterans I’ve never felt more welcome buying a car anywhere else highly recommend

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Google Mar 29, 2024

Great experience from Gus and the team.

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Google Mar 22, 2024

This was not a high pressure experience. We were welcomed by Gus, Jordan, Brad and Melissa. Everyone was very friendly, polite, knowledgable and professional. All in all it was a pleasant experience.

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Google Mar 11, 2024

The sales person, finance manager were very professional. The sales manager was cordial at best.

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Google Mar 10, 2024

Loved the Express Lane Service! The Staff was very friendly and accommodating. I have decided this is the location I will be using to service my Renegade from now on.

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Google Feb 11, 2024

I would recommend Straub to anyone looking to purchase a new vehicle. This was my first time purchasing a car from Straub and it was a pleasant experience from salesman to financing great friendly service.

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Google Feb 8, 2024

Drove in from TN. Salesman met me at Enterprise, had me in and out quickly. Fair pricing, straight forward negotiation. High recommend.

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Google Feb 8, 2024

Easy interaction and transaction. Jack was a great salesman and knew the Jeep features well.

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Google Feb 2, 2024

Great place for service.

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Google Feb 2, 2024

Gus, Jordan and Brad were all very helpful from start to finish! I ordered a 2024 Jeep Wrangler Sahara

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Google Jan 24, 2024

Great sales department. Went over all the functions of our new purchase when we picked it up, courteous and fair pricing. Service department needs some work!!!

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Google Jan 22, 2024

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Google Jan 13, 2024

Very nice and respectful and bend over backwards for your needs really care about their customers 😀

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Google Jan 7, 2024

The staff was more than accommodating to my needs. They were all very knowledgeable about their products. I would definitely recommend shopping at Straub!

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Google Dec 16, 2023

Everyone was so nice. Especially Nathan, Gus and Melissa!

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Google Nov 17, 2023

Wonderful customer service and the workers makes you feel at home.

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Google Oct 31, 2023

Gus and everyone who helped me to get my new truck were ever nice and professional. Got a fare price for my trade in

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Google Oct 25, 2023

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Google Oct 16, 2023

I’m always greeted with friendly faces and work is always completed in a timely manner.

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Google Sep 27, 2023

Jordan and Gus made the purchase of my new Jeep Compass quick and easy.

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Google Sep 24, 2023

Quick n awesome service

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Google Sep 21, 2023

Great service

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Google Sep 16, 2023

Friendly personnel. Got in quickly for service. They seemed to care about giving quality service.

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Google Sep 14, 2023

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Google Sep 7, 2023

Was very impressed with the speed and quality of service, I was also impressed with the follow up phone call to make sure that I didn’t have any issues or concerns.

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Google Sep 2, 2023

As always, Melissa continues to be the true Queen of customer service! Always a pleasure to work with and has my vehicle in and out in no time!

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Google Sep 1, 2023

My recent car shopping was a very good experience. Jack seemed to know all about the vehicle and was very easy to work with to get everything done timely. The paperwork was easy to get finished and we are well pleased with the vehicle.

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Google Aug 26, 2023

Great place to purchase a vehicle

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Google Aug 12, 2023

Friendly staff. Convenient facility. Nice waiting area.

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Google Aug 10, 2023

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Google Aug 4, 2023

Great service, very easy to schedule, and jeep looks great!!!

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Google Aug 2, 2023

Quick and friendly service!

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Google Aug 1, 2023

We had such a wonderful buying experience with Staub in Glen Dale. Brad and Nathan were incredibly kind and professional. I will definitely be returning when we're ready to purchase a second vehicle.

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Google Jul 27, 2023

Everything went smooth on the purchase of the vehicle for my daughter. Everyone was nice and not pushy. Jack and Brad took care of all my needs. Highly recommended!! Thanks!

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Google Jul 20, 2023

I was looking online and received a phone call from Jack at the dealership. He was very friendly and knowledgeable. Gus worked very hard to find the vehicle we wanted. The transaction was very smooth and easy. Thanks Straub, I will be back.

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Google Jul 20, 2023

The care after the sale is exemplary. I lost all my records on my phone. And was able to get sales records showing I did the maintenance. Your company accepted that as proof saving me $3000. They got my jeep done faster than they originally stated. We will be down to buy a vehicle for my wife soon as mine is paid off in about a year

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Google Jul 20, 2023

They got me in for an appointment to fix my tire the same day.

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Google Jul 1, 2023

Great staff!!

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Google Jun 30, 2023

My husband and I purchased a 2023 Jeep Wrangler Rubicon. Our salesperson was amazing!! When we asked her questions about the jeep she was on top of answering our questions. She didn’t have to go and ask another salesperson, she was very knowledgeable about our jeep that we had purchased. Thank you so much Jordan Dytko from Straub Chrysler Dodge Jeep Ram in Glendale,Wv.

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Google Jun 30, 2023

Need a Jeep? Go see Jordan! She’s going to make the whole car buying experience super painless.

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Google Jun 24, 2023

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Google Jun 9, 2023

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Google Jun 7, 2023

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Google Jun 3, 2023

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Google May 25, 2023

Staff were very respectful and professional. Needed a new battery for the car and that was fixed promptly and efficiently. Great people and dealership! Thank you!

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Google May 23, 2023

Nathan and Brad were amazing and got me into a wonderful Jeep. They helped me understand everything about my new vehicle and all the features it has to offer! And the customer service of these two men is awesome, I’m very thankful for having Nathan and Brad help me out. Best birthday gift to myself ever!

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Google May 21, 2023

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Google May 16, 2023

A real pleasure to shop here. Great customer service from beginning to end. I worked with two different salesmen and enjoyed them both, although one is now no longer with the company. But Jack Wilson went above and beyond, and I also appreciate sales manager, Gus, who took a lot of time with me and treated me with utmost respect. I will be returning here in the future.

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Google May 6, 2023

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Google May 6, 2023

Awesome job thanks

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Google May 5, 2023

Very friendly,understood what I wanted and got it for me. Explained everything and took extra time explaining all the features of the Jeep.

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Google May 4, 2023

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Google Apr 29, 2023

Our second car recently died out of no where and we needed a second car. We reached out to Straub and our salesman was so helpful and so nice. We love our first Jeep!

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Google Apr 29, 2023

Bryan and team are the best.. we trust them with all our vehicles needs

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Google Apr 28, 2023

They were very helpful!

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Google Apr 26, 2023

Fast and friendly service

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Google Apr 18, 2023

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Google Mar 24, 2023

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Google Mar 21, 2023

Great people all around good experience

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Google Mar 18, 2023

We are from out of state and have been in this area for 6 months. Throughout this time, we have had nothing but wonderful service and communication from the service department. Thank you so much for everything you all have done for us!!!

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Google Mar 9, 2023

Great day and experience. !!!!!

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Google Mar 3, 2023


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