Customer Testimonials

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Google Jun 16, 2024

Andrew the sale guys was great and also the financial department was great also

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Google Jun 9, 2024

All staff that we interacted with were very helpful and polite. We intended to just test drove a few vehicles. Instead, my wife left with her dream car. 10/10 would recommend.

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Google Jun 4, 2024

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Google Jun 4, 2024

Straub Chrysler Dodge Jeep Ram were all amazing during the entire process. They made sure we found exactly what we were looking for and treated us with respect. I highly recommend them for your next vehicle purchase.

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Google May 17, 2024

Service is quick and pain free. Everyone is very friendly.

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Google May 1, 2024

Straub is a great dealership! guss and jordan are very professional associates and sure know how to treat veterans I’ve never felt more welcome buying a car anywhere else highly recommend

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Google Mar 29, 2024

Great experience from Gus and the team.

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Google Mar 22, 2024

This was not a high pressure experience. We were welcomed by Gus, Jordan, Brad and Melissa. Everyone was very friendly, polite, knowledgable and professional. All in all it was a pleasant experience.

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Google Mar 10, 2024

Loved the Express Lane Service! The Staff was very friendly and accommodating. I have decided this is the location I will be using to service my Renegade from now on.

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Google Feb 11, 2024

I would recommend Straub to anyone looking to purchase a new vehicle. This was my first time purchasing a car from Straub and it was a pleasant experience from salesman to financing great friendly service.

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Google Feb 8, 2024

Drove in from TN. Salesman met me at Enterprise, had me in and out quickly. Fair pricing, straight forward negotiation. High recommend.

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Google Feb 8, 2024

Easy interaction and transaction. Jack was a great salesman and knew the Jeep features well.

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Google Feb 2, 2024

Great place for service.

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Google Feb 2, 2024

Gus, Jordan and Brad were all very helpful from start to finish! I ordered a 2024 Jeep Wrangler Sahara

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Google Jan 22, 2024

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Google Jan 13, 2024

Very nice and respectful and bend over backwards for your needs really care about their customers 😀

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Google Jan 7, 2024

The staff was more than accommodating to my needs. They were all very knowledgeable about their products. I would definitely recommend shopping at Straub!

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Google Dec 16, 2023

Everyone was so nice. Especially Nathan, Gus and Melissa!

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Google Nov 17, 2023

Wonderful customer service and the workers makes you feel at home.

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Google Oct 31, 2023

Gus and everyone who helped me to get my new truck were ever nice and professional. Got a fare price for my trade in

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Google Oct 25, 2023

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Google Oct 16, 2023

I’m always greeted with friendly faces and work is always completed in a timely manner.

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Google Sep 27, 2023

Jordan and Gus made the purchase of my new Jeep Compass quick and easy.

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Google Sep 24, 2023

Quick n awesome service

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Google Sep 21, 2023

Great service

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Google Sep 16, 2023

Friendly personnel. Got in quickly for service. They seemed to care about giving quality service.

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Google Sep 14, 2023

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Google Sep 7, 2023

Was very impressed with the speed and quality of service, I was also impressed with the follow up phone call to make sure that I didn’t have any issues or concerns.

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Google Sep 2, 2023

As always, Melissa continues to be the true Queen of customer service! Always a pleasure to work with and has my vehicle in and out in no time!

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Google Sep 1, 2023

My recent car shopping was a very good experience. Jack seemed to know all about the vehicle and was very easy to work with to get everything done timely. The paperwork was easy to get finished and we are well pleased with the vehicle.

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Google Aug 26, 2023

Great place to purchase a vehicle

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Google Aug 12, 2023

Friendly staff. Convenient facility. Nice waiting area.

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Google Aug 10, 2023

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Google Aug 4, 2023

Great service, very easy to schedule, and jeep looks great!!!

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Google Aug 2, 2023

Quick and friendly service!

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Google Aug 1, 2023

We had such a wonderful buying experience with Staub in Glen Dale. Brad and Nathan were incredibly kind and professional. I will definitely be returning when we're ready to purchase a second vehicle.

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Google Jul 27, 2023

Everything went smooth on the purchase of the vehicle for my daughter. Everyone was nice and not pushy. Jack and Brad took care of all my needs. Highly recommended!! Thanks!

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Google Jul 20, 2023

I was looking online and received a phone call from Jack at the dealership. He was very friendly and knowledgeable. Gus worked very hard to find the vehicle we wanted. The transaction was very smooth and easy. Thanks Straub, I will be back.

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Google Jul 20, 2023

The care after the sale is exemplary. I lost all my records on my phone. And was able to get sales records showing I did the maintenance. Your company accepted that as proof saving me $3000. They got my jeep done faster than they originally stated. We will be down to buy a vehicle for my wife soon as mine is paid off in about a year

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Google Jul 20, 2023

They got me in for an appointment to fix my tire the same day.

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Google Jun 30, 2023

My husband and I purchased a 2023 Jeep Wrangler Rubicon. Our salesperson was amazing!! When we asked her questions about the jeep she was on top of answering our questions. She didn’t have to go and ask another salesperson, she was very knowledgeable about our jeep that we had purchased. Thank you so much Jordan Dytko from Straub Chrysler Dodge Jeep Ram in Glendale,Wv.

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Google Jun 30, 2023

Need a Jeep? Go see Jordan! She’s going to make the whole car buying experience super painless.

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Google Jun 24, 2023

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Google Jun 9, 2023

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Google Jun 7, 2023

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Google Jun 3, 2023

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Google May 25, 2023

Staff were very respectful and professional. Needed a new battery for the car and that was fixed promptly and efficiently. Great people and dealership! Thank you!

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Google May 23, 2023

Nathan and Brad were amazing and got me into a wonderful Jeep. They helped me understand everything about my new vehicle and all the features it has to offer! And the customer service of these two men is awesome, I’m very thankful for having Nathan and Brad help me out. Best birthday gift to myself ever!

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Google May 21, 2023

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Google May 16, 2023

A real pleasure to shop here. Great customer service from beginning to end. I worked with two different salesmen and enjoyed them both, although one is now no longer with the company. But Jack Wilson went above and beyond, and I also appreciate sales manager, Gus, who took a lot of time with me and treated me with utmost respect. I will be returning here in the future.

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Google May 6, 2023

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Google May 6, 2023

Awesome job thanks

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Google May 5, 2023

Very friendly,understood what I wanted and got it for me. Explained everything and took extra time explaining all the features of the Jeep.

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Google May 4, 2023

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Google May 3, 2023

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Google Apr 29, 2023

Our second car recently died out of no where and we needed a second car. We reached out to Straub and our salesman was so helpful and so nice. We love our first Jeep!

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Google Apr 29, 2023

Bryan and team are the best.. we trust them with all our vehicles needs

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Google Apr 28, 2023

They were very helpful!

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Google Apr 26, 2023

Fast and friendly service

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Google Apr 18, 2023

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Google Mar 24, 2023

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Google Mar 21, 2023

Great people all around good experience

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Google Mar 18, 2023

We are from out of state and have been in this area for 6 months. Throughout this time, we have had nothing but wonderful service and communication from the service department. Thank you so much for everything you all have done for us!!!

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Google Mar 9, 2023

Great day and experience. !!!!!

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Google Mar 3, 2023

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Google Mar 2, 2023

Great place for service, even better if your looking for a new ride

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Google Feb 20, 2023

I bought a car at Straubs in Glen Dale WV Saturday. The salesman was great. Explained everything to me from paperwork to all the details of the car. I would recommend Strain in Glen Dale all day long.

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Google Feb 11, 2023

Everybody was excellent!

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Google Feb 2, 2023

Great experience. Highly recommend this dealership. Jordan and the rest of the crew. Did a great job. Keep up the good work. Thanks.

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Google Jan 19, 2023

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Google Jan 13, 2023

In and out quick. Did everything they promised.

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Google Jan 6, 2023

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Google Jan 2, 2023

We ordered a 2023 Grand Cherokee a few months back. It came in two days ago and we are really happy with the vehicle and the entire experience overall. They gave a decent trade-in value for our other car. Probably the best vehicle buying experience we have ever had. I will be using this dealer as the service department for my other vehicle and of course the new vehicle. Thanks to Gus, Brad, and everyone that helped us along the way.

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Google Dec 29, 2022

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Google Dec 23, 2022

Had an awesome experience! The entire staff was great! Thank you so much to Brad and Jack who helped me out. Would absolutely recommend buying a vehicle from them.

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Google Dec 22, 2022

We purchased new vehicles through Straubs , excellent sale person and excellent customer service

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Google Dec 17, 2022

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Google Dec 4, 2022

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Google Nov 26, 2022

They were extremely helpful with the problem that we had for the truck and they kept in contact with me they did a great job

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Google Nov 26, 2022

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Google Nov 9, 2022

Gus and Jack were PERFECT!!!! They will be the FIRST place I go to get my next vehicle!! Thank you

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Google Oct 25, 2022

Excellent service and friendly staff.

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Google Oct 16, 2022

We had the easiest time ever purchasing a used car last week! I'd like to thank Jack again for going above and beyond for us and Ryan for making the loan process the easiest and quickest we've ever had! They are both SO nice!

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Google Oct 13, 2022

I am on my third Jeep from Straubs and I have to say this is the best dealership I have ever worked with. They put their customers needs first and do everything possible to make the purchasing of a new vehicle as stress free as possible. Customer service is an A+

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Google Oct 11, 2022

They were amazing, from my first visit. Very helpful, but not pushy. They simply let me know that they were there to help. Highly recommend them.

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Google Oct 6, 2022

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Google Sep 30, 2022

Jordyn(sorry if spelled wrong), and the Straub team were excellent in getting my family and I into the Jeep Wagoneer that we have been wanting. Also thanks to Melissa and the service dept for getting us set up for the undercoat so quickly. Great work.

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Google Sep 28, 2022

Excellent dealership and a very professional, knowledgeable, helpful and friendly team! Highly recommended!

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Google Sep 22, 2022

Straub in Glen Dale have Absolutely Amazing Group of people.They took care of My car in a timely fashion,Did a Great job!

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Google Sep 2, 2022

Quick service even without an appointment

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Google Sep 1, 2022

The team at Straub always take great care of us and our van. Each time I go in for maintenance it is prompt and handled professionally. If there will be a wait, they give a reasonable and honest time frame. Everyone is very friendly and they exceed expectations each time I am there. Compared to other dealerships across the country, this team is by far the best!

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Google Aug 30, 2022

This was by far the best buying experience we have had! Quick, easy, and had vehicle ready to go in a timely manner. Highly recommended!

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Google Aug 18, 2022

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Google Aug 17, 2022

Very well done. Quick, efficient, and professional!!

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Google Aug 14, 2022

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Google Aug 12, 2022

The service is supreme. Kristie and Melissa are the best and most informative service personnel I’ve ever encountered in sixty years of auto ownership. Kristie did a fantastic job and is very attentive and professional.

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Google Jul 30, 2022

These guys are so nice! We are very very happy with how nice they our to our family and how good they are at working with both of the vehicles. We highly recommend going to them, especially if you’ve bought a vehicle off them already.

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DealerRater Dec 16, 2021

Love the open appointment time for services. Everyone is very helpful and get right on it and get you out as soon as possible also everyone is very friendly and professional

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