Customer Testimonials
Great people all around good experience
We are from out of state and have been in this area for 6 months. Throughout this time, we have had nothing but wonderful service and communication from the service department. Thank you so much for everything you all have done for us!!!
Great day and experience. !!!!!
I bought a car at Straubs in Glen Dale WV Saturday. The salesman was great. Explained everything to me from paperwork to all the details of the car. I would recommend Strain in Glen Dale all day long.
Everybody was excellent!
Great experience. Highly recommend this dealership. Jordan and the rest of the crew. Did a great job. Keep up the good work. Thanks.
In and out quick. Did everything they promised.
We ordered a 2023 Grand Cherokee a few months back. It came in two days ago and we are really happy with the vehicle and the entire experience overall. They gave a decent trade-in value for our other car. Probably the best vehicle buying experience we have ever had. I will be using this dealer as the service department for my other vehicle and of course the new vehicle. Thanks to Gus, Brad, and everyone that helped us along the way.
Had an awesome experience! The entire staff was great! Thank you so much to Brad and Jack who helped me out. Would absolutely recommend buying a vehicle from them.
We purchased new vehicles through Straubs , excellent sale person and excellent customer service
They were extremely helpful with the problem that we had for the truck and they kept in contact with me they did a great job
Gus and Jack were PERFECT!!!! They will be the FIRST place I go to get my next vehicle!! Thank you
Excellent service and friendly staff.
We had the easiest time ever purchasing a used car last week! I'd like to thank Jack again for going above and beyond for us and Ryan for making the loan process the easiest and quickest we've ever had! They are both SO nice!
I am on my third Jeep from Straubs and I have to say this is the best dealership I have ever worked with. They put their customers needs first and do everything possible to make the purchasing of a new vehicle as stress free as possible. Customer service is an A+
They were amazing, from my first visit. Very helpful, but not pushy. They simply let me know that they were there to help. Highly recommend them.
Jordyn(sorry if spelled wrong), and the Straub team were excellent in getting my family and I into the Jeep Wagoneer that we have been wanting. Also thanks to Melissa and the service dept for getting us set up for the undercoat so quickly. Great work.
Excellent dealership and a very professional, knowledgeable, helpful and friendly team! Highly recommended!
Straub in Glen Dale have Absolutely Amazing Group of people.They took care of My car in a timely fashion,Did a Great job!
Quick service even without an appointment
The team at Straub always take great care of us and our van. Each time I go in for maintenance it is prompt and handled professionally. If there will be a wait, they give a reasonable and honest time frame. Everyone is very friendly and they exceed expectations each time I am there. Compared to other dealerships across the country, this team is by far the best!
This was by far the best buying experience we have had! Quick, easy, and had vehicle ready to go in a timely manner. Highly recommended!
Very well done. Quick, efficient, and professional!!
The service is supreme. Melissa is the best and most informative service person I’ve ever encountered in sixty years of auto ownership.
I brought in a Santa Fe 2020, rear hatch glass busted, one dent above the emblem. Looking around I thought , wow they are busy. Next thing I know , I was given a schedule when the parts will be here etc., no problem, we do this all the time. Sure enough it was done , cleaned , and ready to take home . Well done staff, and workers of Glendale collision crew.
These guys are so nice! We are very very happy with how nice they our to our family and how good they are at working with both of the vehicles. We highly recommend going to them, especially if you’ve bought a vehicle off them already.
Gus our salesman did a wonderful job on handling everything for us. We had to drive over an hour to get to this dealer. We normally don't deal with with dealership, but im glad we made the trip and purchased our 2022 Grand Wagoneer from them. Thanks Gus and Brad and everyone behind the scenes. We love our new Grand Wagoneer.
As always we were treated like family.Service is the best
I've delt with Straub's for many years. Fast friendly service.
Everything was fantastic
Everyone was so nice. From the sales department to the service department. So happy I bought my New Car from Straub.
Melissa does an incredible job representing Straub!! Though I didn't have the best news about my car, there is never any guesswork. What they present is just factual information with what's going on and why. Direct and to the point. The car is out of warranty and I still wouldn't take it anywhere else. Once they fix it, it's fixed. I trust them to do it right and they always have.
Straub collision had my car in and out looking absolutely brand new in 2 weeks! I was so impressed. There was about a month wait to get it serviced but that was actually short compared to all of the other collision centers. After I picked up my car, I drove through the service station for my state inspection and they had it done within 10 minutes. They are super efficient, very friendly, and well priced. Very pleased!
Had a wonderful time getting my inspection done on my vehicle, I had called that day and they were able to fit me in and were so fast too!!!
In/ out oil changes smart staff and honest techs.
I was rear ended in my brand new Honda CRV and absolutely devastated as this was the first time I ever had anything new. The staff was so friendly and accommodating to all of my needy needs. Going to collect my stuff. Working with insurances. Etc. I just got it it her home and she’s beautiful and perfect. Thank you so much
Always accommodating and friendly!
Hi this is Vicki Harrison I recently had my car serviced at the Glendale Dodge dealership Melissa and Riley took care of me very well treated me with respect protected my vehicle while working on it very sociable and likable people I will not go any where else to have my vehicle serviced do not use backyard mechanics it's worth the extra $20 to get it done right with the warranty I love the place and the people very welcoming and very good service thank you very very much for the great work you do happy Easter and have a ...
Just bought our first dodge truck! Very happy with it so far.
Love the express lane! Super fast, super friendly, and more than reasonable (it was free since I bought recently!)...
The service dept are an excellent group of ppl.i will definitely return for future work
The staff was very friendly and I was in and out quickly!
Absolutely love my experience here! They went above and beyond for me from all my pre-purchase questions to the extras in the end.
Scheduled an appointment with ease online; quick check in, comfortable and clean waiting area, fast and outstanding service. Thank you.
Good customer service!
Great and fast service
Great to work with everything completed as promised and drove my new Jeep of the lot super satisfied,
Very good at what they do if take my vehicle back if ever need be no doubt
Best service ever
The service people were amazing got my truck in and fixed quickly
Jason was very knowledgeable and helpful. I Love my new Jeep Compass Latitude 🤗🤗🤗🤗🤗
I came into this place looking for information and Kylie was extremely helpful and attentive. She met our needs and surpassed our expectations 10 fold. If you have a moment, please check them out. You won't leave disappointed.
Communication was great. Jason and Kylie were both very helpful. Process was smooth and simple.
Awesome service department. Couldn’t ask for a better experience. Super friendly staff.
I took my car there because I bought a warranty when I purchased my car. Well my warranty didn't cover the repair or diagnostic so I had to pay out of pocket. Which was extremely unexpected so I didn't have the money at that point. Melissa , one of the employees that works there helped me every step of the way. From helping me get a hold of the warranty company to allowing me to leave my car there until I could pick it up with no problems. I just picked my car back up and it seems to ...
Straub was able to accommodate us on a Saturday afternoon in an emergency "I need a car right now" situation. Both Jack and Brad were awesome!
Awesome people always there to help!
Excellent service!! Very efficient and professional. All personnel that I dealt with was friendly.
Love the open appointment time for services. Everyone is very helpful and get right on it and get you out as soon as possible also everyone is very friendly and professional
Another speedy oil change at Straub's Chrysler Dodge Jeep Ram in Glendale... In and out in 20 minutes! Thanks for your consistency and professionalism.
I truly enjoyed my experience at Straub. The salesman (Jack) was very helpful, he put my needs first & helped me select the perfect vehicle. Service is wonderful and I found the staff to be very accommodating
Awesome experience !
Great experience working with the team at Straub Automotive. Friendly employees, seamless process. Thanks, I love my new Jeep!
I always deal with John Starr. He’s very knowledgeable polite and honest. He and Straub continue to provide myself and wife an unbeatable service. Highly recommended.
Got my car inspected, easy, fast , and staff was nice to be around!
I use my Truck to work with every day. When it has an issue it costs me time and money. They had me in and out quickly even though I dropped my truck off late. Great folks!
They fixed my heat in my Jeep Wrangler same day! I dropped it off at 10 and it was done by three! I high recommend!
I like that they have an Express inspection, no appointment needed, had to wait less than an hour for them to complete it
Went in early and without an appointment, was taken right in and service was great! No complaints here, I’ll be back!
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