Customer Testimonials
Jordan in sales and Gus in finance are great to work with as they go out of their way to create a pleasant experience for buyers. The team was patient with my choosing a vehicle with all of the features that I wanted and worked like crazy to locate and move a vehicle in for me overnight. I’m a proud owner of a new 2024 Jeep Gladiator. Thanks to all involved! Go check them out!
Mike and Kristie in the service dept provided excellent customer service. I was in and out quickly and back on the road.
The most helpful and friendly folks to deal with. I have been a customer since 2006 and will always return for my Jeep purchases.
Over the years iv bought new vehicles from places I won’t name but Customer service and sales at Straub in Glendale Wav were excellent they worked as a team to get me best deal and rates possible Sales manager Brad is highly recommend when checking Straub out for your next purchase you won’t be disappointed……………..
Did a great job on keeping us informed as my son was 4 hours from home . Got truck done as soon as parts arrived .. great job!!!
Very courteous and knowledgeable staff and excellent selection of cars from their many stores They even offer insurance services in house, excellent idea.
Andrew the sale guys was great and also the financial department was great also
All staff that we interacted with were very helpful and polite. We intended to just test drove a few vehicles. Instead, my wife left with her dream car. 10/10 would recommend.
Straub Chrysler Dodge Jeep Ram were all amazing during the entire process. They made sure we found exactly what we were looking for and treated us with respect. I highly recommend them for your next vehicle purchase.
Service is quick and pain free. Everyone is very friendly.
Straub is a great dealership! guss and jordan are very professional associates and sure know how to treat veterans I’ve never felt more welcome buying a car anywhere else highly recommend
Great experience from Gus and the team.
This was not a high pressure experience. We were welcomed by Gus, Jordan, Brad and Melissa. Everyone was very friendly, polite, knowledgable and professional. All in all it was a pleasant experience.
Loved the Express Lane Service! The Staff was very friendly and accommodating. I have decided this is the location I will be using to service my Renegade from now on.
I would recommend Straub to anyone looking to purchase a new vehicle. This was my first time purchasing a car from Straub and it was a pleasant experience from salesman to financing great friendly service.
Drove in from TN. Salesman met me at Enterprise, had me in and out quickly. Fair pricing, straight forward negotiation. High recommend.
Easy interaction and transaction. Jack was a great salesman and knew the Jeep features well.
Great place for service.
Gus, Jordan and Brad were all very helpful from start to finish! I ordered a 2024 Jeep Wrangler Sahara
Very nice and respectful and bend over backwards for your needs really care about their customers 😀
The staff was more than accommodating to my needs. They were all very knowledgeable about their products. I would definitely recommend shopping at Straub!
Everyone was so nice. Especially Nathan, Gus and Melissa!
Wonderful customer service and the workers makes you feel at home.
Gus and everyone who helped me to get my new truck were ever nice and professional. Got a fare price for my trade in
I’m always greeted with friendly faces and work is always completed in a timely manner.
Jordan and Gus made the purchase of my new Jeep Compass quick and easy.
Quick n awesome service
Great service
Friendly personnel. Got in quickly for service. They seemed to care about giving quality service.
Was very impressed with the speed and quality of service, I was also impressed with the follow up phone call to make sure that I didn’t have any issues or concerns.
As always, Melissa continues to be the true Queen of customer service! Always a pleasure to work with and has my vehicle in and out in no time!
My recent car shopping was a very good experience. Jack seemed to know all about the vehicle and was very easy to work with to get everything done timely. The paperwork was easy to get finished and we are well pleased with the vehicle.
Great place to purchase a vehicle
Friendly staff. Convenient facility. Nice waiting area.
Great service, very easy to schedule, and jeep looks great!!!
Quick and friendly service!
We had such a wonderful buying experience with Staub in Glen Dale. Brad and Nathan were incredibly kind and professional. I will definitely be returning when we're ready to purchase a second vehicle.
Everything went smooth on the purchase of the vehicle for my daughter. Everyone was nice and not pushy. Jack and Brad took care of all my needs. Highly recommended!! Thanks!
I was looking online and received a phone call from Jack at the dealership. He was very friendly and knowledgeable. Gus worked very hard to find the vehicle we wanted. The transaction was very smooth and easy. Thanks Straub, I will be back.
The care after the sale is exemplary. I lost all my records on my phone. And was able to get sales records showing I did the maintenance. Your company accepted that as proof saving me $3000. They got my jeep done faster than they originally stated. We will be down to buy a vehicle for my wife soon as mine is paid off in about a year
They got me in for an appointment to fix my tire the same day.
My husband and I purchased a 2023 Jeep Wrangler Rubicon. Our salesperson was amazing!! When we asked her questions about the jeep she was on top of answering our questions. She didn’t have to go and ask another salesperson, she was very knowledgeable about our jeep that we had purchased. Thank you so much Jordan Dytko from Straub Chrysler Dodge Jeep Ram in Glendale,Wv.
Need a Jeep? Go see Jordan! She’s going to make the whole car buying experience super painless.
Staff were very respectful and professional. Needed a new battery for the car and that was fixed promptly and efficiently. Great people and dealership! Thank you!
Nathan and Brad were amazing and got me into a wonderful Jeep. They helped me understand everything about my new vehicle and all the features it has to offer! And the customer service of these two men is awesome, I’m very thankful for having Nathan and Brad help me out. Best birthday gift to myself ever!
A real pleasure to shop here. Great customer service from beginning to end. I worked with two different salesmen and enjoyed them both, although one is now no longer with the company. But Jack Wilson went above and beyond, and I also appreciate sales manager, Gus, who took a lot of time with me and treated me with utmost respect. I will be returning here in the future.
Awesome job thanks
Very friendly,understood what I wanted and got it for me. Explained everything and took extra time explaining all the features of the Jeep.
Our second car recently died out of no where and we needed a second car. We reached out to Straub and our salesman was so helpful and so nice. We love our first Jeep!
Bryan and team are the best.. we trust them with all our vehicles needs
They were very helpful!
Fast and friendly service
Great people all around good experience
We are from out of state and have been in this area for 6 months. Throughout this time, we have had nothing but wonderful service and communication from the service department. Thank you so much for everything you all have done for us!!!
Great day and experience. !!!!!
Great place for service, even better if your looking for a new ride
I bought a car at Straubs in Glen Dale WV Saturday. The salesman was great. Explained everything to me from paperwork to all the details of the car. I would recommend Strain in Glen Dale all day long.
Everybody was excellent!
Great experience. Highly recommend this dealership. Jordan and the rest of the crew. Did a great job. Keep up the good work. Thanks.
In and out quick. Did everything they promised.
We ordered a 2023 Grand Cherokee a few months back. It came in two days ago and we are really happy with the vehicle and the entire experience overall. They gave a decent trade-in value for our other car. Probably the best vehicle buying experience we have ever had. I will be using this dealer as the service department for my other vehicle and of course the new vehicle. Thanks to Gus, Brad, and everyone that helped us along the way.
Had an awesome experience! The entire staff was great! Thank you so much to Brad and Jack who helped me out. Would absolutely recommend buying a vehicle from them.
We purchased new vehicles through Straubs , excellent sale person and excellent customer service
They were extremely helpful with the problem that we had for the truck and they kept in contact with me they did a great job
Gus and Jack were PERFECT!!!! They will be the FIRST place I go to get my next vehicle!! Thank you
Excellent service and friendly staff.
We had the easiest time ever purchasing a used car last week! I'd like to thank Jack again for going above and beyond for us and Ryan for making the loan process the easiest and quickest we've ever had! They are both SO nice!
I am on my third Jeep from Straubs and I have to say this is the best dealership I have ever worked with. They put their customers needs first and do everything possible to make the purchasing of a new vehicle as stress free as possible. Customer service is an A+
They were amazing, from my first visit. Very helpful, but not pushy. They simply let me know that they were there to help. Highly recommend them.
Jordyn(sorry if spelled wrong), and the Straub team were excellent in getting my family and I into the Jeep Wagoneer that we have been wanting. Also thanks to Melissa and the service dept for getting us set up for the undercoat so quickly. Great work.
Love the open appointment time for services. Everyone is very helpful and get right on it and get you out as soon as possible also everyone is very friendly and professional